At Ian Syntax, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps you can take to opt out of marketing communications.
1. Information We Collect
We collect personal information when you interact with our website or services, including but not limited to:
- Name
- Email address
- Payment information (if applicable)
- Content submitted for proofreading and editing services
- Any other information you voluntarily provide through our website or communications with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide proofreading and editing services
- To communicate with you regarding your orders, requests, or inquiries
- To improve our services and website functionality
- To send promotional and marketing emails (only if you have opted in)
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist in operating our business or providing services, but only to the extent necessary to fulfill those tasks. These parties are contractually obligated to keep your information confidential.
4. Opt-Out Instructions
If you no longer wish to receive marketing communications or updates from Ian Syntax, you can opt-out at any time by following the instructions in the email communications or by contacting us directly at:
Email: [email protected]
You may also request to have your personal information removed from our records, subject to certain legal obligations.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your information will be securely deleted.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us at [email protected].
7. Security of Your Information
We take reasonable measures to protect the personal information you provide to us, including using encryption and secure storage methods. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you by posting an updated version on our website with a revised effective date. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Email: [email protected]